Privacy Policy

Last updated: 30th July 2025

Tonic Architecture Ltd is committed to respecting and protecting your privacy. This policy outlines how we collect, use and store your personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable laws.

1. Who We Are

Tonic Architecture Ltd

Registered office: Fifth Floor, Mariner House, 62 Prince Street, Bristol, England, BS1 4QD

Company registration number: 08013164

Email: studio@tonicarchitecture.co.uk

We are the ‘data controller’ of any personal information you provide.

2. What Personal Data We Collect

We only collect personal data that is necessary for the services we provide. This may include:

  • Name, email address and contact details (submitted via our contact form)

  • Project-related information (e.g. site addresses, planning details)

  • Information from CVs or portfolios submitted for employment enquiries

  • Technical data such as IP addresses and browser types (via analytics tools)

We do not collect special category data (e.g. health information) unless required and with explicit consent.

3. How We Use Your Information

We use your information to:

  • Respond to enquiries and provide architectural services

  • Communicate with you about your project

  • Improve our website and services (via analytics)

  • Meet legal or contractual obligations

We do not use your data for direct marketing without your explicit consent.

4. Lawful Basis for Processing

Under the UK GDPR, we rely on one or more of the following lawful bases:

  • Consent – where you’ve given clear permission (e.g. via our contact form)

  • Contract – to carry out a contract with you (or take steps at your request)

  • Legal obligation – if required to comply with the law

  • Legitimate interests – such as improving our services or responding to enquiries

5. How We Store and Protect Your Data

We store your data securely on password-protected devices and cloud-based services with appropriate security protocols. We retain personal data only for as long as necessary to:

  • Provide our services

  • Comply with legal or professional obligations

  • Respond to enquiries or complaints

When data is no longer needed, it is securely deleted.

6. Sharing Your Information

We do not sell or rent your data to third parties. We may share data with:

  • Professional consultants or service providers working on your project

  • Legal or regulatory authorities if required by law

  • IT and cloud service providers (e.g. for email hosting, website analytics)

All third-party processors are GDPR-compliant and bound by confidentiality.

7. Cookies and Website Tracking

Our website uses cookies to help us understand how visitors use it (via tools like Google Analytics). Cookies collect anonymous information such as:

  • Pages visited

  • Time spent on the site

  • Device and browser type

You can manage or disable cookies in your browser settings.

8. Your Rights

Under data protection law, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion (‘right to be forgotten’)

  • Object to processing or request restriction

  • Withdraw consent at any time

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of these rights, contact us at [insert contact email].

9. Links to Other Sites

Our website may contain links to external sites. We are not responsible for the privacy practices of those websites.

10. Changes to This Policy

We may update this privacy notice from time to time. The latest version will always be available on our website with the updated date shown above.

Contact Us

If you have any questions about this Privacy Policy or your data, please contact:

Email: studio@tonicarchitecture.co.uk